Support Utils
Show HN: Duende: Web UX for guiding Gemini as it improves your source code
I wrote a simple web UX in Python/JavaScript that spawns a conversation with Google Gemini with MCP commands that let it work on a specific coding task that you specify: http://github.com/alefore/duendeThe UX lets you observe the conversation and provide guidance (e.g. "don't implement Foo through Bar, that's suboptimal; instead …").It supports a `--review` mode, where once the main conversation says "I'm done with the task", various &q
Show HN: MCP Jetpack – The easiest way to get started with MCP in Cursor
My friends and I built MCP Jetpack which makes it really easy to start using MCP. It’s an MCP server that automatically finds and executes the right tools needed to accomplish your task without having to manage MCP servers for each service (GitHub, Linear, Atlassian, Notion etc.). Once you add it to Cursor (or any other AI app with MCP support), Cursor instantly gets access to a growing library of remote MCP servers without any extra setup. For services that require authentication, you will be a
Why Twilio Believes Voice AI Is Finally Ready for Prime Time
Discover how voice AI generators are powering better support and reducing friction in customer journeys. Learn from Twilio ...
A Success Guide To Value Stream Management Powered By AI
By combining these investments with a focus on VSM fundamentals and a data-driven approach, organizations can unlock AI's ...
Show HN: Moots AI (YC W22) helps you turn meetup contacts into deals
Hi HN! Going to meetups or conferences?TL;DR: We’re building an AI tool that helps you capture leads, keep track of key details, and follow up fast starting with in-person events.We’re Tonje and German, and we’re building Moots AI, a smart contact system for sales teams, founders, investors, recruiters, and partnership managers who rely on real-world events to meet leads, close deals, and build relationships.Our first focus: make sure no contact or lead from a conference, summit, or meetup slips
Show HN: Mcp-use – Connect any LLM to any MCP
Hey Pietro and Luigi here, we are the authors of mcp-use (https://github.com/mcp-use/mcp-use).When the first MCP servers came out we were very excited about the technology, but as soon as we wanted to get our hands dirty, we found out that MCP could be used only through Claude Desktop or Cursor. As engineers, we did not like that. MCP seemed like something you wanted to use to build products and applications yourself, not something to hide behind a closed source application.S
Show HN: Gensee – Free AI Agent Optimization and Deployment
I'm the co-founder of GenseeAI (https://www.gensee.ai). We've recently launched the public beta of Gensee, an AI agent/workflow platform oriented for developers and small teams.Here’s what I’ve heard again and again: it's gotten much easier to build a proof-of-concept AI agent, but turning that prototype into a high-quality, scalable, and cost-effective product is still a massive chore, involving endless trial-and-error with prompts, models, tools, testing, analysis
Show HN: Change Image Aspect Ratio Tool
Hi HN,<p>I built ChangeImageAspectRatio.com – a simple tool to change an image’s aspect ratio (e.g., from 4:3 to 16:9) without cropping or stretching.
It’s useful for preparing images for social media posts, websites, or specific device screens.
•Clean UI, no signup required
•Supports JPG/PNG/WebP
•Presets for common aspect ratios
•Works entirely in-browser (privacy friendly)<p>Would love your feedback or suggestions!
Show HN: AgentOS-An Early OS for Coding Agents Memory and Execution and Learning
Hi HN! I'm Jeremy, a solo developer exploring what development tools would look like if designed Specifically FOR AI agents rather than adapted from human tools.This started with AntiGoldfishMode, a CLI to solve the "goldfish memory" problem in AI coding assistants. That success led me to a bigger question: what if we built a complete operating system designed for AI agents?AgentOS is my early exploration of this concept. It's currently a TypeScript-based system with three co
Show HN: Pontoon – Open-source customer data syncs
Hi HN,We’re Alex and Kalan, the creators of Pontoon (https://github.com/pontoon-data/Pontoon). Pontoon is an open-source data export platform that makes it really easy to create data syncs and send data to your enterprise customers. Check out our demo here: https://app.storylane.io/share/onova7c23ai6 or try it out with docker: https://pontoon-data.github.io/Pontoon/getting-started/quick...While at our prior roles as data engineers,
Show HN: I built an AI tool that writes replies to your emails automatically
Hey HN,I built a small AI tool that helps you reply to emails faster.
It reads the incoming message and generates a relevant response using GPT-4. You can tweak it, copy it, or just send it right away.I got tired of answering the same kinds of emails manually (demo requests, support, etc.), so I built this to speed things up. No integrations, no setup — just paste your email and get a suggested reply.→ https://www.replyfast.net/Built it solo over a few weeks. Curious to hear your
Show HN: SafeRate – AI chat-native mortgage lender
Hi HN, Dylan and Shima here. Today we're launching the first version of our project, Safe Rate, an AI-native mortgage lender going all in on the chat experience, at saferate.com.Mortgage shopping is an uncomfortable experience. You have to share lots of sensitive data to get a single quote, and if you want to comparison shop, the rate aggregator websites straight up sell your data, so you end up with a lot of texts, emails, and phone calls from salespeople you've never met asking you
Show HN: Zero Waste Cloud – Finds 20-40% savings in AWS/GCP bills and CO2 impact
Hey HN! I'm Mike, based in Stockholm/Sweden and I'm the founder of Zero Waste Cloud (https://zerowastecloud.io) - a tool that scans AWS and GCP infrastructure to find cost optimization opportunities while calculating the environmental impact. Almost all businesses can save 20-40% of their cloud costs using this tool (sources at bottom)TLDR: Sign up -> Connect your AWS/GCP -> Scan -> Save 20-40% of your cloud spend.My backstory: I've been a CISO and in
Show HN: TraceRoot – Open-source agentic debugging for distributed services
Hey Xinwei and Zecheng here, we are the authors of TraceRoot (https://github.com/traceroot-ai/traceroot).TraceRoot (https://traceroot.ai) is an open-source debugging platform that helps engineers fix production issues faster by combining structured traces, logs, source code contexts and discussions in Github PRs, issues and Slack channels, etc. with AI Agents.At the heart are our lightweight Python (https://github.com/traceroot-ai/traceroot-sdk)
SaaS Support Best Practices: The Transparent Model
When a company hands over control of its mission-critical software environment to a SaaS provider, the SaaS customer support organization essentially functions as an extension of the customer’s IT department.
How AI Is Rewriting The Rules Of SaaS Pricing
The traditional SaaS playbook—charge by seat, bundle features, sign annual contracts—was built for a different era. But AI doesn’t just support users—it performs tasks
SaaS Support Best Practices: Passive, Proactive and Predictive
The SaaS support best practices laid out in these three blog posts can help you transform your support organizations by enabling teams to deliver the level of service and support that will create ...
From Risk to Resilience: A SaaS Provider's Blueprint for Financial Services Security
Organizations must provide ongoing support for client audits and due diligence, and encourage proactive engagement between ...
Netsuite: SaaS Support Matures (NYSE:N-DEFUNCT-898)
Until recently, SaaS support services were taken for granted. Many SaaS vendors bundled support services into the price of their SaaS solutions, and offered ad hoc support to quickly respond to ...
HubSpot adds AI-powered tools to its Service and Content Hubs - VentureBeat
All that information is coming into HubSpot. We’re using that to generate a customer health score,” he shares. Health scoring is built into Service Hub’s Customer Success Workspace.